Shipping Details
At Phoenix Max, we ensure fast and reliable delivery of your clothing to most European countries. Here’s what you need to know about our shipping process:
1. Shipping Regions
- We deliver to most countries within Europe, ensuring your order reaches you no matter where you are in the region.
- Expansion to additional destinations is planned in the near future.
2. Shipping Times
- Standard delivery: 3–7 business days.
- Delivery times may vary depending on the destination and local handling processes.
3. Shipping Costs
- Flat Rate: €10 per order.
- Free Shipping: Available on orders over €100.
4. Order Processing
- Orders are processed within 1–2 business days.
- Once shipped, you’ll receive a confirmation email with a tracking number to monitor your package.
5. Issues with Shipping
- If you experience any delays, lost packages, or damaged items during delivery, please contact us immediately at:
- Email: phoenixmaxshop@gmail.com
- We will assist in resolving any issues as quickly as possible.
6. Returns Due to Failed Delivery
- If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Additional shipping fees may apply.
At Phoenix Max, we are committed to delivering your favorite clothing swiftly and securely to your doorstep. For any additional questions about shipping, feel free to reach out to our customer support team.